Once we receive your order, we will do our best to ship orders within 1-3 business days. Orders placed on weekends and select holidays will process the next business day. During holidays, there may be a delay with shipping. After your order has shipped, please allow 2-3 business day on standard shipping and international shipping 7-20 business days (not including holidays and weekends). If you have any issues with your order, contact us by email. we will respond to your email within 12-24 hrs. If you have questions that requires immediate responses, please call us.
As soon as your order ships, an email confirmation will be sent to the email address provided with your order, so please be sure to provide the correct email address.
Lost or Stolen Packages
LACE Kouture is not responsible for lost or stolen packages. If your tracking number states that your order was delivered and you have not received it, please contact USPS directly at 1-800-275-8777. Any lost, stolen or damaged packages must be reported as a claim to USPS.